Shipping & Returns
We are unable to accommodate weekend deliveries unless specified for a Saturday delivery.
Unfortunately, we are unable to accommodate requests for specific delivery time-frame windows.
Drivers are not required to carry a phone, so they will not likely be able to contact you via phone when they are meant to deliver.
If you would like a shipment to be re-directed to a different address once it is en route, please contact us at 971.999.1603 or firstname.lastname@example.org. A fee will be applied for this service.
Alcohol deliveries must be signed for by an adult 21 or older.
Three delivery attempts will be made. After the third unsuccessful attempt the wine will be taken to the local carrier facility. The carrier will hold your package for up to five days for you to pick up upon proof of ID before returning the package to Résonance. Please call us for most updated status to ensure the package is at the facility for you to pick up.
If you missed your shipment and it is being rerouted back us, please contact us to re-send your shipment. 971.999.1603 There may be an additional shipping fee to resend.
If you would prefer your shipment sent via FedEx, please contact us upon order so we can make note and update our fulfillment house.